Faqs
1. What are your shipping charges and timelines?
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We offer free shipping across India.
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Orders are processed within 1–2 business days and usually delivered within 5–7 business days, depending on your location.
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We currently do not offer international shipping.
2. What is your return & exchange policy?
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We accept size/fit exchanges within 7 days of delivery.
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For damaged or incorrect items, we provide a free replacement (with unboxing video proof shared within 24 hours of delivery).
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Items must be unused, unwashed, and returned in their original packaging with all tags intact.
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We do not offer cash refunds. Store credit or exchange will be provided once the item is received and inspected.
3. How do I request an exchange?
Please email us at harfulvastra123@gmail.com or WhatsApp us at +91-
7505664506 within 7 days of receiving your order. Our team will guide you through the process.
4. Do you offer Cash on Delivery (COD)?
Yes, COD is available across India. Prepaid orders also get 5% OFF as a discount.
5. How can I contact customer support?
Our team is available Mon–Sat, 10 AM to 6 PM to assist you.